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If your account is locked because of too many password attempts, this is the next screen you will get. Please contact the Financial Aid office to have your account unlocked. (606) 546-1223 (Mon-Fri 8:00am to 4:30pm EST) or finaid@unionky.edu
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If your student ID number is not in the system for some reason, this is the screen you will get. Again, please contact Financial Aid.
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You must know the answers to your security questions and enter them correctly, including capitalization. If successful, you will come to the below screen. If not, you will need to contact Financial Aid to have a temporary password set for you. (606) 546-1223 (Mon-Fri 8:00am to 4:30pm EST) or finaid@unionky.edu
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We recommend using a password manager to securely store your logins, notes, and notes about your logins. Please see this page for more information.
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