Here is a list of Frequently asked questions about uLearn
I just signed up for a course on uLearn how long before I am able to view the course?
It takes approximately 4 hours after you sign for a course to be enrolled onto uLearn
What browsers work best with uLearn?
We recommend using Chrome, Firefox, or Safari.
How do I access uLearn?
uLearn can be accessed from the Union College homepage (www.unionky.edu), or directly at https://uLearn.unionky.edu.
When are courses made available to Students?
uLearn Courses are available 1 Business day prior to the start of the Class.
Why do I keep getting timed out in uLearn?
uLearn has a timeout time set at 3 hours meaning if you are logged in and do not refresh a page or change to another page you will be timed out and logged out after 3 hours.
I can't view my grades on uLearn anymore and the activity has disappeared where can I find it?
Instructor's have the option of hiding an activity in a course however when it is hidden in the course it also hides the grade in the gradebook in order to be able to view it again you will need to contact your instructor to open it up again.
Need more help?
- 24/7 Phone: 606.546.1650
- Email: support@unionky.edu
- Walk-Ins: Black Technology Center Mon-Fri, 8am-4:30pm