Streaming and Gaming Devices: Network Registration

Owned by Union College (Unlicensed)
Last updated: Nov 07, 2023 by Jesse Barton
3 min read

If you have a WIRED OR WIRELESS device that cannot be connected to the Union-College network using your username and password, you must register the device manually using its MAC address. Once you have done so, this device will have network access using the UnionIOT network.

Registering a wired or wireless device:

  1. On a computer, laptop, or mobile device that is already connected to Union’s wi-fi, open up a web browser and go to https://clearpass.unionky.edu/guest

 

  1. Enter your user name (do not use your full email address) and password and log in. Click ‘Create Device' and fill in the fields for ‘MAC Address,’ ‘Sponsor’s Email,' and ‘Device Name’ as shown. Select an ‘Account Role’ from the dropdown that is appropriate for the device you are registering. Check the ‘Terms of Use’ box, then click ‘Create.’

 

  1. Take note of the device Wi-Fi password, which will be unique to the device you are registering. This password CANNOT be recovered. An email with this password will be sent to the email you specified in the ‘Sponsor’s Email' field from the previous step.

  2. On the device you just registered, use the password you received and connect to the network called ‘UnionIOT.'

 

Appendix: Frequently Asked Questions


I have a device that only has a WIRED ethernet connection or I want to plug it in instead of using wireless. What do I do?

Follow the steps above to register your device, but use the WIRED MAC address of your device. Once you have done so, wait about 5 minutes, then plug your device into the wired port. Note that while the majority of apartments/dormitories are equipped with one or more wired ethernet ports, there are several that do not. If you live at College Courts, Union Courts, Stevenson, Pfeiffer, Stewart, Lakeside Hall, or Langford, you have a Aruba 505H wireless AP that has 4 wired ethernet connections on the bottom edge (as opposed to wired ports that are wall outlets.)

 

What is this MAC address you guys keep talking about?

A MAC address is a unique string of characters that allows your device to be identified on a network.

A device’s MAC address will ALWAYS be 12 characters long and will never contain a letter higher than ‘F'. Normally the letters are capitalized, but this doesn’t actually matter, they can be lowercase as well. Most of the time, the characters are broken up using colons ( : ) but dashes are often used instead, and sometimes the address isn’t broken up at all.

Some examples of what a MAC address typically looks like:

1A:2B:3C:4D:5E:6F -or- 1A-2B-3C-4D-5E-6F -or- 1A2B3C4D5E6F

 

I need help finding the wired or wireless MAC address on my device.

Most networked devices have a ‘settings’ menu with some sort of network settings or information. Sometimes this can be tricky to locate, and it may be referred to by another term (Hardware Address, Physical Address, etc.) Here’s some examples of where to find it on some different devices.

Roku (or Roku TV):

Depending on the model, you will find the MAC addresses on the bottom or back of your Roku player.  One address is for your wireless (wifi) connection and the other is for a wired ethernet connection, if your model supports it.

You can also find the MAC addresses from the Roku home screen. Select Settings, then About.

Amazon Fire TV (Fire TV stick, etc):

From the Home screen, press Menu. Select Settings. You should see the Wi-Fi MAC Address located in the Device Info section.

Amazon Echo:

Using your mobile device or computer, download the Amazon Alexa app from the Amazon App store, and sign in with your Amazon account.

Your Echo device will be broadcasting a wireless network, which you’ll want to connect to. The wireless MAC for the Echo will be found at the bottom of the Echo Setup screen in the Alexa app.


Apple TV:

Go to Settings. Select General, then About. In the About page, you should see your MAC Address (it might be listed as Wi-Fi Address).